Museums & Cultural Institutions

DIVERSITY IN MUSEUMS, ART & CULTURAL ORGANIZATIONS

UNLOCK THE SECRET POWER OF ART

To breakdown bias and improve workplace culture.

Grab 30 minutes with Dr. Crum

We use art to help you create a thriving workplace culture and better experience for visitors.

To have a workplace where all staff can thrive, first, we need to take a look at our own biases.


Art can be your critical lens on this self-reflection journey to help your workplace be more inclusive.

Art, race history, and storytelling: The secret ingredients we use to help you break down biases and become more confident in your job every day.

Helping docents and museum educators tackle the most difficult questions.

Art can provoke complicated cultural questions. And you don’t always have the right answer...


Trust me, I know, I’ve spent my entire career asking difficult questions about art (it even got me kicked out of my digital animations master’s, you can read that scandal here).


So, if you find yourself skipping pieces of art because you can’t comfortably talk about them...


Or dreading the questions that some visitors throw your way...


Or you just want to increase your engagement with visitors at your museum, art, or cultural institution...


Then I’ve got you.


Ready to expand the cultural diversity and awareness in your museum?

The results you can expect when you invest in our diversity, equity, and inclusion workshops in museums

  • A thriving inclusive workplace where all staff have access to success, which can reduce turnover


  • More confidence when answering difficult cultural questions about art


  • Increased visitor engagement
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It’s helped us be more thoughtful and more respectful of the works of art and our audiences.

I cannot speak more highly about Melissa and Keonna s ability to facilitate difficult discussions about significant societal issues in a way that helps participants feel able to question how the privileges they do and do not enjoy shapes how they experience and understand the world.


As an educator given the responsibility to interpret and discuss artworks from cultures to which I do not belong, their Multicultural Critical Reflective Process is essential for me unpacking the values I hold and becoming more aware of how I might overlay them onto the discussions I facilitate.


As I continue with the process, I know it will help me, and the museums entire staff of educators be more thoughtful and more respectful of the works of art and audiences with which I work.

Anne K.

School Programs Manager

Crow Collection of Asian Art

DEI SERVICES FOR MUSEUMS AND ARTS ORGANIZATIONS

Audits and workshops that break down bias to build up staff

Audits: Shine light on the ignored areas at your museum or cultural space

This is the best place to start.


We’ll investigate the systems and practices in your museum, art, or cultural institution to give you a highly customized diversity, equity, and inclusion action plan.


We’ll read through your policies, guidelines, and hold focus groups with staff to uncover unspoken rules that are holding your organization back from leading the way.


Diversity audits are not essential, but are a great place to start, so we can recommend the best path for workshops and further action.

Book an audit

Assessments: Metrics to make your interactions more productive 

This is a great place to set benchmarks for personal and team growth.


The Intercultural Development Inventory® (IDI® )  allows you to see an individual’s or group’s progression along a continuum of cross-cultural competence. Because of this, the IDI provides in-depth insights into how individuals and groups make sense of cultural differences, and also how they respond to cultural differences.


The Intercultural Conflict Style Inventory® (ICS®) is an assessment that helps you understand your conflict and communication style, so you can better resolve conflicts and solve problems across cultural boundaries.


Both assessments come with additional tools. Click below to set a meeting with Dr. Crum to learn more.


Book a 30-minute call to learn more

Unlocking Inclusive Leadership in 90 Days:

Create a DEI Committee Governance Structure without Certification or Formal Experience

Tired of navigating the complexities of inclusion and belonging with few resources and no support from leadership? Let me be your resource!


Learn more about my transformative 90-day course for DEI advocates like you. In this course, you'll:


☑️ Gain clarity and find power in your role.

☑️ Gain support and buy-in from leaders and colleagues.

☑️ Learn a data-based sustainable strategy.

☑️ Align work with your organization's needs.


Stop the confusion and burnout—feel confident in your inclusive leadership and create a workplace where everyone thrives!


Book a call to learn more

Interactive workshops that invite self reflection and critical thinking

We offer three series of workshops for you and your staff. You can book one, two, or all three but they must be followed in the order below.


The time it takes to deliver each series is up to you - the workshops can be held as often as twice a week or as little as twice a month.

YOUR JOURNEY STARTS HERE

Series 1: Understanding Bias: The Work of Anti-Racism

This series of three workshops addresses the following big questions:


What does it mean to be anti-racist vs. non-racist? How do we combat personal bias? How can one create space for others experiences? 


Get ready for some critical thinking to unpack your belief systems, influences, and background

Goal: To identify behaviors that could be misinterpreted, build connection, and strengthen communication.


Included workshops (each one is 2 hours):


  • Understanding Implicit Bias through Self-Reflection
  • Critical Reflection with Peers
  • How to be an Anti-Racist
Sign us up!

Now you’re ready for...

Series 2: Race and Identity Definitions Toolkit

This series of seven workshops defines the complex concepts needed for productive conversations and purposeful action in museums and art spaces.


In breakout groups, we'll process and unpack terminology and discover how we can mindfully use our words. 


By equipping your team with powerful language and tools, they will be able to inspire change and critical thinking in others with more confidence.


*Note: Your organization can have fewer than seven sessions, but they must be taken in order. 

Goal: To have more accurate language around artwork, clear communication, and a shared vision for a more equitable future.


Workshops will look at the following terminology (each one is 2 hours):


  • Session 1: “Normal," discrimination, prejudice, and privilege
  • Session 2: White supremacy, race, systemic structural racism, and power
  • Session 3: Anti-Blackness, racial battle fatigue, colorism
  • Session 4: Ethnicity, latinx/e, BIPOC, gender, cis 
  • Session 5: Microaggressions, microinequities, intersectionality
  • Session 6: Diversity, equality, equity
  • Session 7: Inclusion, belonging, liberation, allyship, accompliceship
Sign us up!

And finally...

Series 3:  Action and Application - Investigating Workplace Culture

This three-part series equips museums and cultural institutions with the best practices for collaboration, conflict resolution, and community building. 


Together, we investigate dominant culture norms’ and examine who holds power.


This workshop spans power hierarchies, helping each member of your team communicate their needs in a brave space.

Goal: To create radical growth through increased productivity, inclusivity, authentic communication, and robust and transparent policies.


Included workshop (each one is 2 hours):


  • Best practices for collaboration, conflict, and community building
  • Investigating dominant culture “norms” in your organization
  • Taking risks in a growth mindset community
Sign us up!

Not exactly what you’re looking for? Create your own customized workshop...

This option allows you to craft a session tailored to fully meet the needs of your museum or cultural space.


We can create customized docent training using your current show or permanent collection, or deliver training to help your board shape a strategic and inclusive vision, and more. These workshops are totally customized according to your needs and priorities. 

Let's chat

Want a different approach?

We’ll create an informal weekly club for your staff where we use books as tools to break down bias

Dialogue and Action: A club for shifting workplace culture

Designed to foster connection and community, this weekly one-hour club uniquely gathers colleagues, regardless of their title or position, into honest and critical conversation. 


By creating a space where authentic dialogue can occur, teams have the opportunity for greater productivity, empathy building, and higher retention rates. 


This action-oriented club meets for eight weeks, focusing first on discussion and then on applying DEI concepts specifically to your team.


Participants leave with the tools and courage needed to create change from wherever they are.

Tell me more!

Potential books include:

Multiculturalism in Art Museums Today by Joni Boyd Acuff and Laura Evans


Dare to Lead: Brave Work. Tough Conversations. Whole Hearts by Brené Brown


The Conversation: How Seeking and Speaking the Truth About Racism Can Radically Transform Individuals and Organizations by Robert Livingston


Subtle Acts of Exclusion: How to Understand, Identify, and Stop Microaggression by Michael Baran and Tiffany Jana


We Can’t Talk About That at Work: How to Talk About Race, Religion, Politics and other Polarizing Topics by Mary-Francis Winters

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We all walked away with practical tools to move our dialogue forward as a team.

Dr. Crum is a consummate researcher and dynamic speaker who packs a lot of important insights into her instructional time.


Her presentation to Wexner Center staff was accessible to people on lots of different levels and we all walked away with practical tools to move our dialogue forward as a team.


I especially appreciated her deep incorporation of fundamental skills in arts education: analyzing visual culture can both reveal the sources of our biased viewpoints, as well as provide a pathway for understanding multiple truths.

Shelly C.

Director of Education

Wexner Center for the Arts

Columbus, Ohio

Your questions answered

(and maybe a few more)

What kind of organizations do you work with?

Our process works best with organizations with fewer than 250 staff. We work with all types of museums, arts, and cultural institutions. 

Can we have a workshop shorter or longer than 2 hours?

Only the customizable workshops can be longer or shorter than 2 hours

How many people can attend the workshops?

We have a maximum capacity of 50 people to keep the sessions intimate and interactive.


For musuems, art, or cultural centers with more than 50 people we can hold multiple identical workshops. 

Which workshop should I book?

The three series of workshops have been designed to go through consecutively.


Series 1 is the place to start so you can start with understanding implicit bias and self-reflection. Then you can work through series 2 to build up your language toolkit, and finally series 3 which is where we look at systems, practices, and power in the organization.

Will you (Melissa) facilitate all sessions?

If I am available, yes! If not, I have a fantastic team that I have trained who can deliver these workshops with the same results. 

How do we decide who should be in which workshops?

It’s important to have a real mix of all staff in each workshop - it’s important not to separate people based on their position in the organization. Mixing up hierarchy is key.

Do you lead virtual and in-person workshops?

Yes. I have traveled across the States and have held workshops in Ohio, California, South Carolina, to name a few. I’ve also held plenty on Zoom.

Do you help with registration?

Sometimes, when organizations register large groups and need to repeat workshops (because there are more than 50 people), we are asked to register participants in different sessions. There is an extra fee for this, but it’s no problem to do.

Hmmm, none of your proposed workshops meet our objectives. Will you create a customized workshop?

Yes, absolutely. Just get in touch and we can have a chat to put together a proposal.

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Dr. Crum has an efficient and effective way of taking the concepts of diversity, equity, and inclusion and breaking them down in a way that anyone can understand.

She's also not above challenging her audience to think critically about what they believe and why they believe it. If you need someone to help you/your organization better understand and effectively discuss issues related to diversity, equity, and inclusion, Dr. Crum is a great person to lead you through that process.

Dante F.

Talent Director

United Schools Network

Ready to transform your workplace so all staff can thrive?

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