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Academics alone will not make you successful

Dr. Melissa Crum • September 15, 2015

I was asked to give a speech to new high school inductees into the National Honor Society. I was asked to share the speech so I have posted it here. Enjoy!


  embrace learning struggle Hello students! I believe congratulations is in order for the National Honor Society inductees. I remember being in the National Honor Society and having a similar induction at my high school.

If there was an award for something, I got it – other than attendance and being on time. Everything from being the person who checked out the most library books in elementary school to earning a top spot in my high school graduating class, you name it. I took honors classes, AP classes and got a jump start on my undergraduate degree. But what I realized is a lot of those things didn’t matter.

Once I got to college, there were other skills I needed to be successful. Some of them I had. Others I had to figure out. I was around a bunch of people who were just as smart or smarter than me. I could no longer wait to the last minute to do a report or finish my homework during lunch. I needed time management skills. I needed to prioritize my activities. I needed something other than memorizing facts and mathematical strategies. My first day in college marked a very clunky kind of journey of learning skills and ridding myself of habits in order to be successful.

As a researcher, I’m going to share some findings with you about success. Is that ok with you? Research tells us that many students who have the highest grades or highest SAT and ACT scores will not complete college. Surprised are you? Not because they aren’t smart, but they don’t have what some researchers call non-cognitive skills. There are several non-cognitive skills that aid in success, but I will offer two that I find the most fascinating: grit and growth mindset.

Grit First, is grit. I watched many of my brilliant classmates go to college, some succeeded, some failed. I realized the difference between the two groups was fortitude. Perseverance. Resilience. Or an a word grit. Dr. Angela Duckworth found that the difference between successful and unsuccessful students, teachers, and even spelling bee competitors was their ability to set a goal that they know will take a long time to reach, sticking with it and never giving up.

It’s treating life like a marathon and not a sprint. Grit is the ability to withstand trials and challenges. Grit is not about getting rewards quickly. It’s delayed gratification. It’s important to note that grit is not connected to talent. There are talented people who have grit, but gritty people aren’t always talented. They work hard to learn what they don’t know and are resourceful in order to reach their goals.

Second, is growth mindset. No matter if I taught middle school students or college students, there were always students afraid of a bad grade. They would do everything in their power to get an “A”. Or I’ll have students that believe they were bound to be forever incapable of doing well in school. Growth-v-Fixed Research tells us such closed-minded approaches to learning is called a fixed mindset. People with a fixed mindset believe that success means they’re smart, and failure means they’re dumb. Not only does that inhibit academic success, but companies don’t prefer applicants who think like this. Research tells us that a more successful approach is having a growth mindset.

Dr. Carol Dweck , the researcher behind this approach says that people with a growth mindset believe that intelligence can be developed with practice, not something you are born with. People with growth mindsets don’t think of themselves as winners or failures but learners instead. They don’t ask did I win or did I lose. They ask, what did I learn and how can I do it better next time? A growth mindset approach is also desired in many career fields including engineering. Before top companies like Boeing and NASA hire anyone, even a suma cum laude graduate, they want to know are they curious and willing to try something different without a known outcome. Because if they have these traits they can problem solve. They found that students with the best GPA or highest SAT scores are really great at taking direction, but not always the best at taking initiative.

not failed edison They want to know that you have tried something, failed, learned something from it and are willing to try again. They want to know, when have you made something from nothing? They want risk takers. That means they may not take the students that carefully selected the classes that they knew they were going to get A’s in. Rather, they may take that student who dove head first in a class that they knew nothing about, but was willing to learn and give their best effort. Sometimes those risk takers end up with an “A.” Sometimes it’s an “F,” but they took a risk and learned something about themselves and better learning strategies for the next course.

mistake progress
One way companies are learning if applicants have grit or a growth mindset is by conducting interviews that require you to tell stories that illustrate your ability to work with others under challenging circumstances, learn from your mistakes, and demonstrate initiative. I know this because my brother is an engineer and recently applied to a position at Lockheed Martin. Lockheed Martin is one of the world’s premier companies in the aerospace, defense, security, and technologies industry and is the world’s largest defense contractor. Did they ask my brother about the university he attended, his internships or GPA? engineering

No. Instead they said, “Talk about a time when you had to work closely with someone whose personality was very different from yours. Give me an example of a time you faced a conflict while working on a team. How did you handle that? Tell me about a time you failed. How did you deal with this situation?”

So to my fellow National Honor Society members, I’m proud of you. You have done great work. But don’t rest on your laurels. Because I guarantee you, you have classmates not in the National Honor Society that have skills, ideas, and approaches to life that you should learn from. If you are a student who happens to not be inducted today. Don’t worry. It’s time to figure out how to use your intelligence and life experiences to make you successful inside and outside of the classroom.

So, I leave you with my definition of excellence. To be excellent means to be a divergent thinker. divergent_thinking To be able to see multiple answers, multiple possibilities, and multiple ways of reaching success. But you can’t just visualize those paths from a distance. You take a risk and take the journey. Use those bumps in the road to shape your perseverance. And as you travel that road you take note of the best ways to travel that road thus expanding your learning. Everything you need to be successful is already in you. It’s up to you to challenge yourself to use it. You have stories to tell.

Post speech addendum:

There is a sector of people who see Grit and/or Growth Mindset as racist. I argue that the concept itself is not inherently racist. The problem is how some people choose to apply it to certain cultural and socioeconomic groups.  The implementation of these concepts as  development metrics for impoverished students, romanticizes poverty, justifies poverty as character development, assumes that poor students don’t already understand delayed gratification, and ignores systems of oppression that disproportionately place some groups of students in poverty. But to create an academic evaluation system that allows students to have a safe place to take academic risks, give room to fail and learn from their mistakes and to remind students that they just need to build their skills to put their intellect to the best use is a productive use of Grit and Growth Mindset.


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By Melissa Crum February 1, 2024
You’re great at what you do, I am sure of it. But I bet there are som e elements of your job that you struggle with (because you are human after all!). And while I don’t know what those are for you, the one challenge I see over and over again in my workshops is how to manage people. Because most managers are not trained on how to be a “great manager,” they’re promoted to manager because they’re great at what they do, which is an entirely different skill set. Add race to the picture and well, your job just got a whole lot harder ! I’ve got one tip for you… After leading workshops in more than 200+ businesses, organizations, and schools across the country, it’s this: When you dismiss someone, demote someone, or give someone life-changing negative news in the workplace, it should not be the first time they hear the reason why. Workplaces need to have a system in place to give consistent feedback (following inclusive practices) so bosses can talk to employees about their shortcomings and offer training on those areas long before it reaches the critical stage. And that requires bravery. Why? Because it is so much easier to say nothing than to call someone into your office and be transparent about their shortcomings. You will feel a bit awkward, a bit vulnerable in those conversations. And they may not always be very pleasant. But that bravery will help individuals grow, as long as training and helpful support is also offered. And then you’ll have a team that is not only happy but has an enviably low turnover. Because you, are officially an awesome manager! If you’re not a manager and you worry about being on the receiving end of bad news like this in the workplace, I can email you some tips and thoughts to help you in my next post if you like? Let me know! Warm regards, Melissa PS I’d love to know if you have any burning questions that I can help you with… If you’ve got a situation at work that you’d like some DEI advice on, drop me a quick reply now because I’d be happy to address it for you in a future blog post (and I’d keep you 100% anonymous of course!).
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By Melissa Crum June 22, 2020
Dear Northstar Cafe, On Jun 15, 2020, The Columbus Dispatch informed us that 50 protesters held a sit-in at your Short North location. It was an opportunity to offer ways Northstar might use its sphere of influence to address police brutality, such as removing your police discount, supporting frontline service workers with a physical tip jar, and requiring company-wide anti-racist training. Because you are my favorite restaurant, I became interested in what you are saying about people who look like me, a Black person. The sit-in protest came after you posted this message on your Instagram page : We stand with the Black community. We stand against police brutality. We stand committed to amplifying the voices of our Black colleagues and working alongside them to dismantle systemic racism in the restaurant industry and in our communities. Your pain, your voices, and your lives matter. Your statement reminded me of the words of Nona Jones , who is a Black woman, pastor and Head of Global Faith Partnerships at Facebook. Jones asked a colleague to explain what was meant when they said they “stand in solidarity” with her. She stated her colleague “made the mistake of confusing proximity with solidarity… Going from proximity to solidarity requires going from feeling to action.” Are you educating yourself for the purpose of mobilizing your influence and resources in the direction of change? In the case of the protestors at Northstar, they were peacefully demanding that you prove that you knew the difference between proximity and solidarity. Although the murder of George Floyd and Breonna Taylor gained national attention and shed light on state-sanctioned violence, the issue of police brutality isn’t new for Columbus. In 1999, the U.S. Justice Department sued the Columbus Police Department , accusing it of a pattern of civil rights abuses that included excessive force, false arrests and improper searches. Twenty years later, a study conducted by an external company found that CPD uses force disproportionately against minorities . If you believe that the request for the permanent dismissal of the police discount is about not allowing police to only spend $7 for a Northstar Burger instead of $14 you are missing the point. I was once asked “if a small percentage of looting rioters discredits the entire movement, then what does a small percentage of bad cops do?” If the issue is ridding CPD of a “few bad apples” then how long are those most impacted by those apples supposed to wait? How do you differentiate community support for “good” vs “bad” police officers who come into your restaurant? The question isn’t the presence of “good” police officers. There are plenty (depending on how you define “good”). What is being asked of you is why are you supporting a law enforcement system that allows the bad apples to thrive? How do you define a “good” officer if the system doesn't require those doing harm to be held accountable? Discounts are your sphere of influence. Keeping them is a way of saying that you are complicit with the law enforcement institution causing harm to your employees, patrons, and fellow human beings, even those who you may never meet. Therefore, you want to make it clear that you do not support an institution that doesn’t seek to protect and serve everyone. The removal of the discount, along with the other demands, asks you to use your sphere of influence. Your influence can demonstrate that until an institution that has proven to be oppressive to Black people fix themselves so that we can know that the “bad apples” are being held accountable for their action, then you are not willing to offer support. This position is important because we don’t know if you are discounting the meals of abusive officers and their enablers. After I posted the June 15th article on my social media, I received numerous messages from Black friends and strangers telling me about their negative and scary experiences working for Northstar and Brassica (both under the same ownership). Companies can't make sincere public statements about standing with Black people when the ones in closest proximity are saying that you are standing on their necks . The statement is not only ironic, its gaslighting. Be honest . Honesty could be that the owners are more interested in profit over people. Or honesty could be acknowledging the harm you’ve caused directly or allowed to happen to your employees who are members of the Black community and those who support us. Accountability is required. That might be beyond what you budgeted for and it will likely be uncomfortable. But whatever you choose to do to actually stand in solidarity won’t include a public statement because you have demonstrated that you have no intent to follow through with actionable steps. So, Northstar, I need you to reflect. I need you to consider and choose to make these shifts. Not only because I don’t want to have to find another restaurant to make my ricotta pancakes and hot cider made with whipped cream of the perfect consistency, but because people shouldn’t have their dehumanization be justified by the goal of sustaining high profit margins. They shouldn’t have to feel like they have to remind their employers of their humanity while they are trying to keep their job to survive.
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